Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Cherry Hill: What to Know First
We provide independent Famco fireplace services throughout Cherry Hill, from gas fireplace tune-ups to firebox rebuilds on wood-burning units. Most Famco jobs we book are completed in a single visit, and you’ll know the full price before we start. We don’t sell what you don’t need, and we document every finding with photos you can see for yourself. If you own a Famco fireplace, insert, or gas log set in Cherry Hill and want it serviced by technicians who actually know the product line, call us at (856) 543-2929. Estimates are free, and a live person answers the phone any hour of the day.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
We’ve worked on enough Famco units in Cherry Hill to know where the trouble starts. Here are the failure patterns we see regularly:
- Famco chimney caps and termination hoods corrode at the seams. The 304 stainless models hold up better than galvanized, but even they take a beating from Cherry Hill’s freeze-thaw cycles and the de-icing salt that gets into everything. We replace with matching-gauge Famco caps or step up to Gelco when the homeowner wants a longer run. Either way, we seal the base flange with high-temp silicone, not roofing tar that cracks in January.
- Famco gas fireplace inserts lose pilot ignition after 8-12 years. The SIT valve assemblies on earlier 21st-century units get sticky from dust and spider silk. Cherry Hill’s mature tree canopy means more debris, more spiders, more clogged pilot orifices. We pull the burner, clean the orifice with a proper pin vise, and replace the thermopile if millivolt output has dropped below 325 mV. A new valve from Famco runs about $180; we stock the common ones.
- Famco top-sealing dampers seize in the open position. The cable-driven Lyemance-style units collect creosote on the frame, and the cast-aluminum lid warps slightly from years of heat cycling. In Barclay Farm and the older sections of Cherry Hill, we see this on 1970s and 1980s chimneys where the damper was retrofitted. We free the mechanism, dress the frame seat with a grinder if needed, or replace with a new Famco damper if the lid is too warped to seal.
- Famco firebox refractory panels crack from thermal shock. The factory panels in their wood-burning fireplaces are 1.25-inch refractory, rated for 2100°F, but they don’t tolerate a log rolled against them or water infiltration from a leaking crown. We source OEM Famco panels when available, or have HeatShield refractory mix cast to fit when Famco has discontinued the size. The panel either fits the original anchor pattern or we don’t install it.
- Famco flexible chimney liners collapse at the offset. The older 316Ti liners with the tighter weave don’t handle the 30-degree offsets in some Cherry Hill ranch homes as well as DuraFlex’s heavier-gauge equivalent. We camera the offset first. If the Famco liner is intact but sagging, we pull it and replace with DuraFlex .006-inch for wood or .005-inch for gas, sized to NFPA 211. If it’s just shifted, we re-support at the thimble and top plate.
Our Famco Fireplace Services Process
- 1
Call and schedule. A live person answers, asks what you’re seeing or smelling, and books a window. No app, no callback queue.
- 2
Level-2 camera inspection. Our technician arrives in uniform, lays down floor protection, and runs a chimney camera. You see the footage on the tablet as it happens. The chimney either draws the way it should, or it does not - and we will not leave until we know which.
- 3
Plain-English verdict with photos. We explain what’s wrong, what caused it, and what it’ll take to fix it. If the flue is sound, we tell you so. No upsell.
- 4
Parts decision. For Famco-specific components, we check OEM availability and lead time. If Famco has discontinued the part, we source quality aftermarket from our regular suppliers or fabricate from HeatShield or Copperfield materials. You approve everything before we order.
- 5
Repair and test. We complete most jobs in one visit. Gas units get a combustion analysis; wood units get a draw test with a smoke pencil. The work isn’t done until the numbers are right.
- 6
Written guarantee and cleanup. We leave the area cleaner than we found it. The 90-Day Done Right Promise goes in your hand before we leave - in writing, no arguing.
What Famco Fireplace Services Costs in Cherry Hill
These are the ranges we see for typical Famco fireplace work in Cherry Hill. Your exact estimate depends on access, parts availability, and what the camera shows:
| Service | Typical Range |
|---|---|
| Gas fireplace tune-up and safety check | $89-$175 |
| Pilot assembly replacement (Famco insert) | $220-$340 |
| Firebox refractory panel replacement (per panel) | $280-$450 |
| Top-sealing damper repair or replacement | $380-$620 |
| Chimney cap replacement (Famco or Gelco) | $290-$480 |
| Flexible liner replacement (offset ranch) | $1,800-$3,200 |
Factors that move the price: height of chimney, roof pitch, whether the firebox needs panels cut to size, and if we discover hidden damage during camera inspection. We give you the full number upfront. Call (856) 543-2929 for a free estimate - the number we quote is the number on the invoice.
Why Cherry Hill Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been in Cherry Hill long enough to know which Famco models were installed in the original builds and which were retrofitted later. Russell Haines and our technicians don’t guess at parts; we cross-reference serial plates, check Famco’s current catalog, and fall back to DuraFlex, HeatShield, or Gelco when OEM is no longer made. The 90-Day Done Right Promise means if something isn’t right, we come back - no paperwork to dig up, no argument. Calls are answered by a live person 24 hours a day. Our techs are background-checked, uniformed, and trained to complete most Famco jobs in a single visit. That’s how we’ve operated for over 42 years, and it’s how we plan to keep operating.
FAQs
No, professional service by an independent provider does not void your Famco warranty, provided we use compatible parts and follow standard installation practices. We are an independent Famco service provider, not affiliated with or authorized by Famco, and we document every part number and procedure for your records. If warranty coverage is still active, we note that in our report so you have what you need. Call (856) 543-2929 if you’d like us to review your warranty status before we book.
Common Famco caps, dampers, and gas valves usually arrive within 3-5 business days. Discontinued firebox panels or older insert components can take 2-3 weeks, or may no longer be available. We always check availability during your inspection and give you the option of quality aftermarket from HeatShield, Gelco, or Copperfield if OEM lead time doesn’t work for your schedule. Call (856) 543-2929 and we’ll check stock before we even book.
Replace when the firebox is structurally compromised, the liner is failed and the chimney is unlined, or repair costs exceed 60% of a new unit installed. Repair when the issue is localized: a failed damper, cracked refractory, or faulty gas valve on an otherwise sound system. We give you the camera evidence either way, and we’ll tell you plainly if the unit has safe years left. Call (856) 543-2929 for a free inspection and an honest verdict.
Once per year if you burn regularly during Cherry Hill’s heating season, or after every cord of wood consumed. The National Fire Protection Association recommends annual inspection regardless of use, because birds, moisture, and settling can create blockages even in a fireplace that sat idle. We find heavy creosote in Famco units with smoldering fires or unseasoned wood - common in older Cherry Hill homes where the previous owner didn’t maintain the system. Call (856) 543-2929 to book your $89 seasonal tune-up.
Skipped maintenance leads to creosote buildup, which can ignite at 451°F and send flames up the flue. A blocked or damaged flue can also force carbon monoxide back into your living space. These are real risks, not scare tactics - but they’re also preventable with annual inspection and cleaning. We don’t pressure you; we show you what the camera sees, and you decide. Call (856) 543-2929 for a free estimate and see for yourself.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Cherry Hill and nearby areas.





Before
After
Before
After
Before
After