What Cherry Hill Homeowners Say About Hearthstone Chimney Co.
We’ve been sweeping chimneys in Cherry Hill since 1984, and we’ve learned that a good reputation isn’t built on advertising. It’s built on showing up when we say we will, explaining what we found in plain English, and standing behind the work with something in writing. These are notes from neighbors who called us once, then called us again.
Recent Reviews
We bought a split-level in Barclay Farms last fall and the inspector said the chimney “looked fine.” Russell’s crew ran a camera up and showed us photos of cracked flue tiles I’d never have known about. They swept it, repaired the liner with a DuraFlex stainless steel insert, and we had our first fire that weekend knowing it was actually safe.
– Darnell N., Barclay Farms, Cherry Hill
Three chimney companies gave me quotes for what they all called a “rebuild.” Hearthstone was the only one who did a level-2 inspection first and found the crown was the real problem, not the whole structure. Saved me thousands. The technician was in uniform, explained every photo, and the invoice matched the estimate to the dollar.
– Robert B., Springdale, Cherry Hill
Our fireplace in Ashland smelled like a campfire even when it wasn’t burning. Another company said we needed a new liner. Russell’s team swept it, found a bird’s nest in the flue, and installed a Gelco cap with proper screening. Problem solved for under four hundred dollars. The 90-Day Done Right Promise was on the invoice in black and white.
– Veronica M., Ashland, Cherry Hill
I called at 9 PM on a Sunday because water was dripping down our chimney into the living room. A live person answered, scheduled us for Tuesday morning, and the technician arrived in a marked van with a photo ID. Crown was cracked, they rebuilt it with proper slope and a Copperfield sealant, and we’ve had three heavy Cherry Hill rains since with zero leaks.
– Nisha S., Kingston Estates, Cherry Hill
After 15 years in the same house in Cherry Hill, I finally admitted our chimney probably needed attention. Russell walked me through the camera footage himself and pointed out where creosote had glazed into a tar-like buildup from burning unseasoned wood. They swept it with rotary equipment, and the difference in draft was immediate. No upsell, no panic, just facts.
– Robert B., Springdale, Cherry Hill
I’m a veteran and they applied the 5% discount without me having to ask. More importantly, they found a gap between our chimney liner and the masonry that was letting combustion gases leak into the wall cavity. They repaired it with HeatShield cerfractory foam, showed me the after photos, and my CO detector has been quiet ever since. Done right, and they stand behind it.
– Darnell N., Barclay Farms, Cherry Hill
Why Customers Trust Us
Every review mentions the same things because we do the same things, every time. Level-2 camera inspections with photos you can see and a plain-English verdict. Background-checked, uniformed technicians who complete most jobs in a single visit. No-hassle upfront pricing, so the number on the estimate is the number on the invoice. Professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, never builder-grade substitutes.
And when something isn’t right, the 90-Day Done Right Promise means we come back. In writing, no arguing. That’s the Keystone Standard we’ve operated by for over 42 years in Cherry Hill, and it’s why we plan to be here thirty more.
Call (856) 543-2929 to schedule your inspection or sweep. A live person answers, 24 hours a day, every day.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Cherry Hill since 1984.